Customer Service Ambassador

5 days ago


Corona, California, United States Uline Full time

About the Role:

We are seeking a highly skilled Customer Service Ambassador to join our team in Ontario, CA. As an Overnight Order Support Specialist, you will play a critical role in delivering exceptional customer experiences.

Key Responsibilities:

  • Process customer orders and inquiries via phone, email, and chat.
  • Communicate effectively with customers to resolve issues and provide solutions.
  • Become a product expert to answer questions confidently and accurately.

Requirements:

  • High school diploma or equivalent; bachelor's degree preferred.
  • Prior customer service experience is a plus, but we'll train you to provide legendary service.
  • Bilingual (English/Spanish) fluency is required for this role.

Compensation and Benefits:

We offer a competitive salary range of $23-$27 per hour, plus a $4 shift differential. You'll also enjoy comprehensive benefits, including medical, dental, vision, and life insurance, as well as 401(k) with employer match, paid holidays, and generous time off.

Why Join Uline?

As North America's leading distributor of shipping, industrial, and packaging materials, Uline offers stability, growth opportunities, and a dynamic work environment. Our company is committed to excellence and innovation, and we're looking for like-minded individuals to join our team.



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