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Lead Guitar Instrument Specialist

1 month ago

Houston, Texas, United States Guitar Center Full time

Guitar Center is a leading music equipment retailer that provides maintenance and repair services on customer-owned instruments. As a Lead Guitar Instrument Specialist, you will be responsible for providing exceptional customer service while enhancing customer experiences.

The ideal candidate will have a skilled understanding of repairing guitars and possess foundational product knowledge on Guitar Center products. You will interact with customers, ensure a positive customer experience, and service customer-owned instruments with a high level of craftsmanship.

The role emphasizes exceptional customer service, craftsmanship in instrument repair, and personal initiative. Employees can enjoy various benefits, including gig leave for musicians and comprehensive health support.

As our Lead Guitar Instrument Specialist, you will:

  • Provide maintenance and repair services on customer-owned instruments
  • Interact with customers to ensure a positive customer experience
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store-owned gear as requested
  • Complete warranty repair work

We offer a competitive salary of $60,000 - $80,000 per year, depending on location and experience. Additional duties and requirements may apply.