Truck Repair Operations Specialist
2 weeks ago
FleetPride is seeking a highly skilled Truck Repair Operations Specialist to join our team in the United States.
The successful candidate will have a strong mechanical background, excellent communication skills, and the ability to provide administrative support by preparing reports, handling information requests, and performing clerical functions.
The estimated salary for this position is $62,000 - $82,000 per year, based on industry standards and location.
Key responsibilities include:
- Communicate with customers, employees, and other individuals to answer questions, explain information relative to repairs being performed, schedule repairs, address complaints;
- Support Service Manager and Technicians with daily needs;
- Prepare invoices, open repair orders, reports, memos, letters, financial statements, and other documents using Google Sheets or Excel spreadsheet;
- Determine the status of the customer account and any payment needs prior to scheduling the work;
- Answer telephones, direct calls, and take messages;
- Obtain authorization for all credit card payments and process credit card, cash, and charge account payments;
- Maintain and update filing, inventory, mailing, and database systems;
- Estimate, schedule, and invoice repairs in a knowledgeable manner;
- Coordinate road call requirements and ensure work is performed in a timely manner;
- Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work;
We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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