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Sales and Customer Engagement Expert

2 weeks ago


Morton Grove, Illinois, United States Audi Morton Grove Full time
Sales Representative Position

Audi Morton Grove is seeking a results-driven sales representative to join our team. As a sales representative, you will be responsible for communicating effectively with clients, providing product knowledge, and addressing customer inquiries.

Key Responsibilities:

  • Client Outreach: Follow-up with potential clients and retain current clientele, completing daily tasks, meeting, and exceeding call volume.
  • Customer Support: Address and note customers' questions and concerns by obtaining proper information about their purchase preferences.
  • Vehicle Research: Identify vehicle needs and wants, reasons for new vehicle purchases.
  • Industry Knowledge: Stay updated on current manufacturer incentives, dealership specials, new and pre-owned inventory, and dealer website information.
  • CRM Software: Demonstrate proficiency within the CRM software.

Requirements:

  • Communication Skills: Superior phone and communication skills.
  • Customer Service: Ability to provide exceptional customer service.
  • Appearance: Professional appearance.
  • Goal-Oriented: Strongly goal-oriented.
  • Experience: Experience with VinSolutions (CRM) preferred.

The estimated annual salary for this role is $70,000 - $90,000, based on industry standards and market conditions.