Housekeeping Associate

7 days ago

Smyrna, Tennessee, United States MCR Hotels Full time

About the Role:

We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at MCR Hotels. As a key member of our housekeeping staff, you will be responsible for maintaining the highest standards of cleanliness and hospitality in our guest rooms and public areas.

Key Responsibilities:

  • Clean and prepare attractive guest rooms, hallways, and public areas to ensure a comfortable and welcoming environment for our guests.
  • Follow company and brand procedures in the cleaning and preparation of guest rooms.
  • Restock guest supplies, clean supplies, and linens for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • Ability to do repetitive duties such as bed making and bathroom cleaning.
  • Replacing bed linens and replenishing guest room supplies.
  • Conducting deep cleaning activities as needed within the guest room in conjunction with the maintenance department.
  • Interact with guests and team members in a friendly, service-oriented manner.
  • Maintain regular attendance as required by scheduling.
  • Maintain company and brand standards of personal appearance and grooming.
  • Thoroughly clean and restock the required number of guest rooms as assigned per shift.
  • Complete any special requests made by guests or other departments on the behalf of guests.
  • Report any maintenance issues or lost and found items to supervisor or manager.

Requirements:

  • Must have a positive attitude and willingness to learn.
  • Must have the ability to communicate effectively and clearly.
  • Strong attention to detail.
  • Physical ability to stand/walk the entire shift and perform repetitive motions.
  • Ability to work well in stressful, high-pressure situations.
  • Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
  • Must be able to convey information and ideas clearly.
  • Must have a desire to serve all guests.
  • Must be 18 years of age or older to perform this job.

Preferred Qualifications:

  • Experience cleaning in a hotel or a related field.

About Us:

MCR is a leading hotel owner-operator with a $5.0 billion portfolio of premium-branded hotels across the United States. Our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia, and operates hotels under 9 Marriott brands, 8 Hilton brands, and a number of unflagged independent hotels. We offer competitive compensation and benefits packages to our employees, including hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, career advancement opportunities, and health, dental, and vision insurance available after 30 days of employment for full-time team members.

Salary Estimate:

The estimated salary for this role is $25,000 - $35,000 per year, depending on experience and qualifications.

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