Fitness Center Representative
1 month ago
We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 100+ clubs and expanding rapidly. Since 2016, we have grown from 16 locations in TX to over 100 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. Our goal is to provide an exceptional fitness experience for our members, and we're looking for talented individuals to join our team.
Key Responsibilities:- Provide exceptional customer service by filling in for available shifts when needed.
- Be on call to assist with shift coverage, as needed.
- Check members into the system.
- Take prospective members on tours and assist them with the new account sign-up process.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner.
- Detailed cleaning in all areas of the facility.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
- People with positive mental attitudes excel here.
- Customer service background preferred.
- Punctuality and reliability is a must.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Competitive hourly rate of $11.00.
- Opportunity to work in a dynamic and growing fitness community.
- Chance to develop your customer service and communication skills.
- Fun and supportive work environment.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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