Estate Planning and Probate Law Firm Receptionist
3 weeks ago
We are seeking a skilled Receptionist - Client Intake Specialist to join our team at the Law Offices of John Mangan, P.A. Our Estate Planning and Probate Law Firm is dedicated to providing exceptional service to our clients, and we are looking for a professional who can help us achieve this goal.
The ideal candidate will be responsible for creating a welcoming and professional first impression of our Firm by interacting with clients, answering phone calls, and performing various administrative tasks. This is a unique opportunity to work in a fast-paced environment and make a meaningful contribution to our team.
Responsibilities:
- Provide exceptional customer service to clients over the phone and in person.
- Direct callers with kindness and authority, handling multiple questions and tasks concurrently.
- Be empathetic and put clients at ease, especially those dealing with stress and anxiety.
- Keep track of key dates, inform the right people, and prioritize tasks to meet deadlines.
- Perform occasional filing, scanning, copying, and other administrative tasks.
- Be organized, efficient, and accurate in all aspects of the job.
Qualifications:
- Skills are valued, but attitude, character, personality, and integrity are most important.
- The ideal candidate will have a growth mindset, be able to relate to people of all ages and situations, and have a good sense of humor.
- This is a smoke-free work environment, and smoking is not permitted on the premises.
About Us:
We are passionate about helping clients preserve and protect their legacy by providing estate planning and probate/trust administration services professionally and with care. We strive to build long-term relationships with clients instead of focusing on transactions.
At our law firm, we work hard, get the job done, and then enjoy having a life outside of the office as our reward. Not the other way around.
Compensation:
$35,000 - $47,000 yearly
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