Salesforce Technical Architect

24 hours ago

Alpharetta, United States Tata Consultancy Services Full time
Job Title: Salesforce Technical Architect

At Tata Consultancy Services, we are seeking a highly skilled Salesforce Technical Architect to join our team. As a key member of our Salesforce practice, you will be responsible for designing and implementing scalable and secure Salesforce solutions that meet the business needs of our clients.

Key Responsibilities:
  • Own the complete Salesforce Service Cloud Solution and Technical Architecture.
  • Collaborate with business and IT leaders to drive the complete technical architecture, including data flow and integration between Salesforce and other enterprise solutions.
  • Develop visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude.
  • Architect and document solution design of Salesforce solutions.
  • Transition solution designs to development resources responsible for building the solutions.
  • Provide industry-leading technical expertise with Salesforce.
  • Help to resolve, mitigate technical/architecture issues, and risks as they arise.
  • Develop detailed configuration specifications documentation for ready use by the technical team.
  • Manage customer communications, conflicts, and negotiations related to overall architecture design.
  • Develop Proof of Concept for specific architecture/integration concepts.
  • Guide customers through solution deployment.
  • Team player with excellent verbal & written communication, interpersonal, and presentation skills.
  • Proven experience with the Configuration/Administration of Salesforce Service Cloud.
  • Create Technical requirements as an input to Salesforce solution design.
  • Provide guidance to clients on leading IT and Salesforce practices.
  • Assist technical leads in performing hands-on solution design, solution architecture, architecture roadmaps, prototyping, proof-of-concepts, and development tasks as required in support of current and new projects.
  • Capable of executing independent POCs to be transitioned to the scrum team for development.
  • Associate with Certification(s) and Architecture experience responsible for the following effort:
  • Plan and monitor technical consideration activities of the project.
  • Perform health checks for each org and assess orgs.
  • Perform analysis of org configuration, customizations, and security.
  • Prepare Salesforce Config workbook detailing customizations and configurations or org.
  • Support the Project Manager in defining overall solution and strategy and document.

We are looking for a highly skilled and experienced Salesforce Technical Architect who can lead our team in designing and implementing scalable and secure Salesforce solutions. If you have a passion for Salesforce and a strong background in technical architecture, we encourage you to apply for this exciting opportunity.

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