Patient Support Specialist

5 days ago


Secaucus, New Jersey, United States Hudson Regional Hospital Full time
Job Overview
Hudson Regional Hospital seeks an experienced Hospital Experience Coordinator to manage the front-line operations of our hospital's customer service department. The successful candidate will ensure seamless communication between patients, families, and healthcare teams by efficiently handling customer inquiries, coordinating activities, and utilizing resources effectively.

This role requires exceptional organizational, communication, and problem-solving skills to handle multiple priorities simultaneously. Key responsibilities include greeting patients, collecting information, answering queries, scheduling appointments, maintaining records, and collaborating with internal teams to resolve complex issues. We expect the ideal candidate to have a high school diploma or equivalent, solid computer skills, and excellent verbal and written communication abilities. Being fluent in both English and Spanish is a significant advantage.

In terms of compensation, we expect the salary for this role to be approximately $52,000 to $72,000 annually, taking into account the individual's experience and qualifications.

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