Emergency Department Nurse Assistant

5 hours ago

Newton, Massachusetts, United States Mass General Brigham Full time
Job Summary

We are seeking a highly skilled Patient Care Associate II to join our team in the Emergency Department at Mass General Brigham. As a Patient Care Associate II, you will provide patient care and perform unit activities under the direction of the Registered Professional Nurse. Your duties will include direct patient care activities such as taking vital signs, assisting patients with basic activities of daily living, and non-clinical activities such as acting as a receptionist, coordinating equipment, providing transportation, and performing tasks specific to the department assigned.

Responsibilities
  • Demonstrate NWH CAREfirst standards of behavior while working toward accomplishing hospital goals: acknowledges customer, introduces self, explains situation, and answers questions in a warm and welcoming manner.
  • Prepare patient rooms for admission.
  • Orient the patient and family to the unit/room upon admission.
  • Keep the patient and family informed of scheduled routines and activities.
  • Ensure patient safety and promotes comfort.
  • Assist patients with activities of daily living such as hygiene, elimination needs, ambulation, and nourishment; performs these activities for patients who are unable to care for themselves.
  • Takes vital signs; performs blood sugar testing; measures patient's height and weight; records intake, output and amount eaten. Reports significant changes to the Registered Nurse.
  • Documents patient data in the medical record in a timely manner – dates and times all entries.
  • Ensures a safe environment for staff and specific populations served.
  • Maintains appropriate situational safety standards, such as personal protective equipment and proper body mechanics during patient care activities.
  • Maintains annual job requirements/competencies such as mandatory education, CPR, and employee health requirements.
  • Performs duties as assigned under the direction of the RN.
  • Receives and reports patient information to the RN.
  • Contributes to the plan of care through communication with the Registered Nurse.
  • Observes and reports changes in patients' condition to RN.
  • Runs errands as directed.
  • Uses the Premise System to request transport for the purpose of picking up supplies and equipment.
  • Transports patients via stretcher, wheelchair, bed, isolette, crib, or escorts to various areas within the Hospital.
  • Transports equipment, supplies, patient belongings, pharmaceuticals and specimens to and from other departments, as requested.
  • Ensures the CAREfirst standards of service excellence are consistently used to enhance the overall patient experience.
  • Provides 1:1 patient observation as assigned.
  • Maintains environment, supplies and equipment.
  • Orders supplies and equipment as directed by the manager or charge nurse.
  • Provides effective hand off to relieving Patient Care Assistant and reports off to assigned nurse prior to break and at end of assigned shift.
  • Performs phlebotomy procedures as assigned.
  • Greets, directs, and assists all persons arriving on the unit; answers phone; and receives and relays messages accurately and in a timely fashion.
  • Maintains a clean and safe working environment assuring a positive first impression of the area.
  • Demonstrates competence in all software systems in use on the assigned unit.

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