Hertz Experience Ambassador

2 weeks ago


Towanda, Kansas, United States Hertz Full time
Job Overview

The Customer Experience Specialist at Hertz is responsible for delivering customer service that exceeds expectations. This role involves creating a positive culture of empowerment among employees, driving first contact resolution, and analyzing NPS results to improve guest satisfaction.

Key Requirements
  • Experience in customer-facing roles, preferably in operations and sales
  • Excellent relationship-building and leadership skills
  • Problem-solving and decision-making skills
Benefits and Perks

Hertz offers a comprehensive compensation package, including an estimated annual salary of $65,000 - $75,000, medical, dental & vision plans, retirement programs, paid parental leave, and more.



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