Customer Service Liaison

7 days ago


Mesa, Arizona, United States DSV AS Full time
Job Summary: As a Customer Service Liaison at DSV A/S, you will be responsible for providing exceptional support to clients, ensuring timely deliveries and resolving any issues that may arise. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

About DSV A/S: DSV A/S is a leading global transport and logistics company with a strong presence in over 80 countries. We offer a dynamic work environment, opportunities for growth and development, and a commitment to sustainability.

Key Responsibilities:
  • Communicate effectively with clients, providing timely updates on delivery status and resolving any issues that may arise.
  • Ensure accurate data entry and record-keeping, maintaining high levels of productivity and efficiency.
  • Collaborate with internal teams to resolve complex client issues and provide effective solutions.
  • Analyze data to identify trends and areas for improvement, implementing changes to optimize processes and improve client satisfaction.

Requirements:
  • Bachelor's Degree in a related field or equivalent experience.
  • 3 years of experience in customer service, logistics, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.

Estimated Salary: $21.50 - $28.00 per hour.

About You: We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional results. If you have a proven track record of success in customer service and are eager to take your career to the next level, we encourage you to apply.

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