Server - Food Service Professional

2 months ago


Knoxville, Tennessee, United States IHOP Full time
About IHOP

IHOP is a leading restaurant chain that offers a wide range of breakfast, lunch, and dinner options. Our mission is to provide exceptional customer service and create a welcoming atmosphere for our guests.

Job Summary

We are seeking a skilled Server to join our team at IHOP. As a Server, you will be responsible for providing excellent customer service, taking orders, and ensuring that our guests have a positive dining experience.

Responsibilities
  • Customer Service: Greet guests warmly, take orders promptly, and follow up to ensure exceptional customer service.
  • Food and Beverage Service: Refill drinks and clear dishes at appropriate times, and perform other responsibilities such as cleaning and presetting tables, stocking, and practicing superior cash handling standards when collecting payments.
  • Conflict Resolution: Rectify guest complaints and promptly notify management of these situations.
  • Professionalism: Behave in a professional manner and follow uniform guidelines.
Requirements
  • Physical Demands: Ability to be on your feet for long periods of time and lift up to 25 lbs.
  • Customer Service Skills: Exceptional customer service skills and ability to work well under pressure.
  • Communication Skills: Solid interpersonal and communication skills, and ability to represent our company in a professional manner.
  • Service-Oriented: Service-oriented and able to work as part of a team.
Compensation

Starting salary: $2.13 per hour plus tips. Some shifts: $7.25 per hour plus tips.



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