Operations IT Director

1 week ago


Irving, Texas, United States NETinc Full time
An exciting opportunity has arisen for an IT Support Operations Manager to join NET Inc., a growing MSP and Tech Support company dedicated to providing exceptional service and innovative technology solutions to clients. The successful candidate will be responsible for overseeing daily operations, improving processes, and driving the success of our support services. This role requires strong leadership abilities, technical expertise, and a customer-focused approach.

As an IT Support Operations Manager at NET Inc., you will develop and implement IT strategies that align with business objectives, drive digital transformation, and ensure data security and operational efficiency. You will lead and manage the IT department, including infrastructure, systems, cybersecurity, and support teams. Your ability to mentor teams, drive strategic initiatives, and foster a culture of accountability will be essential in this role.

Responsibilities:
  1. Develop and execute the company's IT strategy to support current and future business needs.
  2. Collaborate with executive leadership to align technology initiatives with business objectives.
  3. Manage team schedules and workloads to ensure effective coverage and timely resolution of client issues.

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