Delivery Specialist

4 weeks ago

San Jose, California, United States Apria Full time
Job Summary

The Delivery Technician is a critical member of the Apria team, responsible for delivering durable medical equipment to patients in their homes. This role requires a high level of customer service, attention to detail, and ability to work independently.

Key Responsibilities
  • Pull, pack, deliver, and pick up medications, supplies, and basic equipment.
  • Instruct patients on the basic use of respiratory therapy equipment, durable medical equipment, oxygen equipment, and other equipment/services approved by state licensure limitations.
  • Load and unload durable medical and infusion equipment onto delivery vehicles.
  • Respond to emergency delivery calls as needed during regular business hours and on an on-call basis.
  • Complete necessary paperwork, including daily delivery logs, pick-up and delivery forms, and vehicle maintenance logs.
  • Maintain supply components of patient profiles.
  • Notify supervisors if any of the following items are discovered in the patient's home:
    • Physical abuse of any family member
    • Home environment is unsafe for the care ordered, such as unsanitary conditions or insufficient food for children
    • Animals in the home that cause unsanitary conditions
Requirements
  • Education or experience equivalent to a high school diploma is required.
  • At least one year of related experience is required.
  • Must be at least 21 years of age or older at the time of hire.
  • Minimum of three years of driving history required.
Language Skills
  • English (reading, writing, verbal)
Physical Demands

The employee uses their hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.

The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision.

  • Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand-held device, telephone, and use a document imaging system and manipulate documents.
  • Regularly required to read documents and write neatly, legibility, and transcribe accurate information and numbers/values.
  • Employee continually engages in activities that require talking and hearing.
  • This position requires frequent variations, including sitting, walking, standing, kneeling, reaching, or stooping.
  • The employee must possess and maintain a valid driver's license, specific to the vehicle operated in the conduct of this job.
  • Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision, and the ability to adjust focus to work on a computer and read documents.
  • Strength Aspects:
  • Frequently required to stand and lift objects from 1 to 36 high with weights ranging from 10 lbs - 100 lbs, and carry objects for distances ranging from 1 ft - 350 ft, including travel up and down stairs or in elevators.
  • Frequently required to push or pull objects weighing from 20 lbs - 60 lbs, up and down stairs, through doorways and thresholds, using dollies or carts, or on flat or angled surfaces which may include outdoor surfaces, carpeting, or smooth floors. Distances pushed or pulled could range from 1-25 ft on average.
  • Frequently required to grip objects with hands, up to 15 lbs of force.
  • Frequently required to grip objects with fingers, up to 10 lbs of force.
  • Body Position and Flexibility Elements
  • Frequently required to climb 100 stairs on average ranging from 3-10 in height,
  • Frequently stepping in and out of company vehicles ranging up to 20 in height.
  • Occasionally required to climb ladders up to 10 high, in general.
  • Frequently required to bend down at the waist to a torso level of 24 above the floor.
  • Frequently required to reach, on average, 20 away from the body.
  • Occasionally required to kneel on one or both knees and squat to perform many of the above tasks.

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