Service Representative Specialist

6 days ago


Fontana, United States U-Haul Full time

About Us

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U-Haul is a leading provider of moving and storage solutions. We are committed to delivering exceptional customer service and providing our customers with the best possible experience.

Salary: The estimated hourly compensation range for this position is $16.00 to $25.00 per hour.

Job Description:

  • As a Customer Service Representative, you will be the face of our company, interacting with customers and providing them with information about our products and services.
  • You will use your problem-solving skills to resolve customer complaints and concerns in a professional and courteous manner.
  • Our Customer Service Representatives are responsible for maintaining a clean and organized workspace, including the inspection and maintenance of equipment.
  • They also assist with the dispatch and return of equipment, using up-to-date technology to ensure efficient operations.
  • Additionally, our representatives provide education to customers regarding our products and services, ensuring they have the knowledge they need to make informed decisions.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Benefits:

  • Career stability.
  • Opportunities for advancement.
  • Mindset App Reimbursement.
  • Gym Reimbursement Program.
  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids.
  • Dental & Vision Plans.
  • Business travel insurance.
  • You Matter EAP.
  • LifeLock Identity Theft Protection.
  • Critical Illness/Group Accident Insurance.
  • Dave Ramsey's SmartDollar Program.

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.



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