Casino Host
7 days ago
At Seminole Gaming, we are committed to providing an exceptional entertainment experience for our guests. As a Casino Host, you will play a vital role in maintaining relationships with valued guests and generating incremental gaming revenues.
Responsibilities- Maintains relationships and markets our gaming product and amenities to valued guests.
- Greets guests in the casino and participates in social events and special promotions.
- Tracks guests visits, arranges accommodations, and provides complimentary services according to established guidelines.
- Issues Players Club cards and promotes the program and related promotions.
- Increases the growth of gaming revenues through development of a targeted customer base.
- Updates guest history for future visits.
- Ensures the protection of customers' rewards and credit lines.
- Effectively handles customer complaints and discrepancies in an efficient and courteous manner.
The estimated annual salary for this position is around $55,000-$65,000 depending on location and experience.
Qualifications- Ability to deliver a service level that creates an atmosphere making our guests want to return.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities.
- Presentation of an image of excitement, enthusiasm, and outgoing personality while projecting a professional appearance.
- Ability to communicate effectively with guests in English.
- High school diploma or equivalent preferred.
- 1-2 years casino experience preferred.
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