To-Go Specialist
4 days ago
Job Summary
As a To-Go Specialist at Miller's Ale House, you will be responsible for providing exceptional customer service to our guests via phone and in-person. You will be the face of our restaurant, ensuring that every guest has a positive experience.
Key Responsibilities
• Utilize standard greetings and telephone etiquette when addressing and speaking with guests via phone
• Greet guests and delivery drivers in a warm and friendly manner
• Ensure menu knowledge to address guests' questions, including food allergy issues, while ensuring order accuracy
• Maintain a clean and organized workspace, adhering to health and safety standards
• Collaborate with the kitchen and bar teams to ensure seamless service
• Provide excellent customer service, resolving any issues or concerns in a timely and professional manner
What We Offer
• Competitive hourly rate
• Opportunities for advancement and professional growth
• A fun and dynamic work environment
• Discounts on food and beverages
• A chance to be part of a team that values customer satisfaction and employee well-being
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