Membership Ambassador

The YMCA of Greater Providence is seeking a Membership Ambassador to join our team. As a key representative, you will provide exceptional service to members and promote our programs and services.

This part-time position is estimated to be up to 20 hours per week, with varying shifts available across 7 days a week. You will work in a fast-paced environment, dealing with the public in a professional manner.

• Provide information regarding membership and program offerings by staying abreast of program brochure information and special events.
• Work in a fast-paced environment and deal with the public in a professional manner.
• Aggressively promote and sell membership.
• Process all membership, camp, program, and child care registrations.
• Process membership IDs and issue them to members.
• Answer all telephone calls within 3 rings in a professional manner and in accordance with branch procedures.
• May assist with or provide facility tours.
• Greet members by name in a friendly manner while exhibiting the YMCA character values of caring, honesty, respect, and responsibility.
• Retain membership confidentiality in financial and personal matters handling every situation in a professional manner.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High School Diploma preferred. No specific experience required.
• Certifications/Training (not all are needed to apply)
• CPR and First Aid Certifications - within 1st 30 days of employment and must keep up to date throughout employment.
• OSHA Training, Child Care Prevention, Listen First - Within 1st 90 days of employment

The estimated salary for this role is $15-$18 per hour, depending on experience.