Healthcare Support Specialist

3 days ago


Fort Myers, Florida, United States Lee Health Full time
About the Role
Lee Health is currently seeking a highly motivated and customer-focused Customer Service Representative to join our team. In this critical role, you will serve as the first point of contact for patients and families, providing exceptional support and assistance in a variety of situations.

Responsibilities:
  • Responding to phone calls, emails, and other forms of correspondence
  • Resolving patient complaints and concerns in a timely and professional manner
  • Collaborating with healthcare professionals to ensure effective patient care

What We Offer:
  • A salary range of $15.64 - $18.75 per hour, based on experience and qualifications
  • A comprehensive benefits package, including health, dental, and vision insurance
  • Ongoing training and development opportunities to enhance your skills and knowledge

Requirements:
  • Demonstrated excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities and deadlines
  • Strong problem-solving and conflict resolution skills

Location:

Fort Myers, FL 33913



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