Distribution Center Operations Specialist
20 hours ago
About the Job
The Bay City Distribution Center is seeking a highly skilled and experienced Service Delivery Manager to join our team. This role is responsible for ensuring proper system set-up and effective processes are in place to drive high levels of service performance.
As a Service Delivery Manager, you will serve as the subject matter expert for technical systems, collaborate with other roles in the DCs and Region, and leverage available tools and reports to understand performance and opportunities. You will also investigate invoice adjustments, determine root causes, and hold accountability for all Service Metrics.
Key Responsibilities:
- Ensure proper system set-up and process implementation
- Collaborate with cross-functional teams to drive service results
- Leverage data analytics to inform decision-making
- Investigate and resolve complex issues
- Maintain high levels of customer satisfaction
Requirements:
- High comfort level with Warehouse Management Systems and computer work
- Warehouse/Logistics experience and general supply chain knowledge
- Strong analytical and problem-solving skills
- Effective communication and collaboration skills
- Ability to work in a fast-paced environment with multiple priorities
What We Offer:
- A competitive salary of $60,000 - $80,000 per year
- A comprehensive benefits package, including medical, dental, and vision coverage
- A 401(k) retirement plan with company match
- Ongoing training and development opportunities
- A dynamic and supportive work environment
PepsiCo is an Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
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