Customer Service Representative

3 weeks ago


Raleigh, North Carolina, United States Lowes Full time
Job Overview
The ideal candidate for this role will be responsible for delivering exceptional customer service experiences to our guests. This includes ensuring that all interactions are respectful, efficient, and meet the high standards of Lowes Foods.

About the Role
We are seeking a part-time Office Clerk to work weekends from 4pm-11pm. In this role, you will be responsible for supervising and providing every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods' Guest Service Standards. You will perform all functions associated with sales related assets, including office duties and cashier responsibilities.

Responsibilities
1. Provide exceptional customer service by being attentive, responsive, and knowledgeable about store products and services.
2. Ensure accurate handling of cash and other transactions, adhering to company policies and procedures.
3. Maintain a clean and organized workspace, adhering to company standards for appearance and hygiene.
4. Collaborate with colleagues to achieve team goals and objectives, promoting a positive and inclusive work environment.
5. Perform other duties as assigned by management to support business needs.

Requirements
1. High school diploma or equivalent required; associate's or bachelor's degree preferred.
2. Previous customer service or retail experience desired, but not required.
3. Strong communication and interpersonal skills, with ability to work effectively in a fast-paced environment.
4. Basic math skills and accuracy in handling cash transactions.
5. Availability to work flexible hours, including evenings, weekends, and holidays.

Salary and Benefits
$15-$18 per hour, depending on experience, plus benefits, including health insurance, paid time off, and opportunities for advancement.

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