AAA Member Service Representative

1 week ago


Vienna, West Virginia, United States AAA Mid Atlantic Full time

We are seeking a highly motivated and experienced Sales and Customer Experience Associate to join our team at AAA Mid Atlantic.

The successful candidate will have a strong background in sales and customer service, with the ability to effectively communicate the value of AAA memberships to our members.

Key Responsibilities:

  • Sales Development: Drive sales growth by consistently upselling and cross-selling AAA products and services.
  • Customer Engagement: Provide exceptional customer service by addressing member inquiries and resolving issues in a timely and professional manner.
  • Travel Support: Assist members in planning domestic travel vacations, including booking car rentals, hotels, and vacation packages.

Requirements:

  • Six (6) months of sales and customer service experience.
  • Effective written and oral communication skills.
  • Proficiency in computer skills and ability to navigate multiple websites and programs.
  • Bachelor's degree in Business Administration or related field.

Benefits:

  • Competitive salary of $50,000 - $60,000 per year.
  • Comprehensive benefits package, including medical, dental, vision, and prescription coverage.
  • 401(k) plan with company match.
  • Tuition reimbursement program.


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