AAA Member Service Representative
1 week ago
We are seeking a highly motivated and experienced Sales and Customer Experience Associate to join our team at AAA Mid Atlantic.
The successful candidate will have a strong background in sales and customer service, with the ability to effectively communicate the value of AAA memberships to our members.
Key Responsibilities:
- Sales Development: Drive sales growth by consistently upselling and cross-selling AAA products and services.
- Customer Engagement: Provide exceptional customer service by addressing member inquiries and resolving issues in a timely and professional manner.
- Travel Support: Assist members in planning domestic travel vacations, including booking car rentals, hotels, and vacation packages.
Requirements:
- Six (6) months of sales and customer service experience.
- Effective written and oral communication skills.
- Proficiency in computer skills and ability to navigate multiple websites and programs.
- Bachelor's degree in Business Administration or related field.
Benefits:
- Competitive salary of $50,000 - $60,000 per year.
- Comprehensive benefits package, including medical, dental, vision, and prescription coverage.
- 401(k) plan with company match.
- Tuition reimbursement program.
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