Hospitality Professional

2 months ago


Watertown, Massachusetts, United States Not Your Average Joe's Full time

About Us:

Not Your Average Joe's is a neighborhood restaurant that's been a staple in our community for almost 30 years, serving our guests with love, passion, and pride.

Our mission is to create memorable dining experiences by providing exceptional service and serving great food in a fun and welcoming environment.

We're committed to being guest-obsessed and serving great food, which influences not just how we do business but also the culture we create here at Not Your Average Joe's.

We focus on ensuring that every guest has a positive experience, and that we're the best fit for them as well.


Job Summary:

We're seeking a Server to join our team, who will create memorable guest experiences by making great food and beverage recommendations and serving delicious items.

You will be a member of a cohesive team that supports each other's success in a fast-paced environment.


Key Responsibilities:

  • Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
  • Make food and drink recommendations to guests and answer all menu- and service-related questions.
  • Ensure guest satisfaction by checking in with each guest regularly and anticipating their needs.
  • Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues to ensure overall guest satisfaction.


Perks of the Job:

  • Competitive pay
  • Flexible schedules
  • Growth opportunities
  • Paid time off
  • Discounted meals


A Server at Not Your Average Joe's is responsible for serving our guests and team with unparalleled hospitality to create unforgettable experiences every day.

Key skills and qualifications include:

  • Ability to work in a high-volume, fast-paced work environment while on your feet for 4-8 hours
  • Ability to listen, understand, and respond to team member and guest requests in a loud environment
  • Skill and coordination when using hands to write, pour, and carry several drinks, plates, and bowls at the same time
  • Follows company policy in handling guest allergies/intolerances, ensuring our guests receive 'safe' meals
  • Must arrive to work on time, well-groomed, and in proper attire, ready to work
  • Basic math skills
  • Complete sidework throughout the shift, before and after
  • Team Player

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