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Patient Registration Specialist
2 months ago
Overview of the Role
As a vital member of the Minden Medical Center's Business Office, the Patient Registration Specialist plays a crucial role in enhancing the patient experience. This full-time position offers an opportunity to utilize your problem-solving abilities and compassionate approach to support our patients effectively.
Located in a dynamic work environment, this role provides a competitive salary along with a comprehensive benefits package, including Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, and Employee Discounts.
Key Responsibilities
In your capacity as a Patient Registration Specialist, you will be responsible for:
- Welcoming patients and ensuring a smooth registration process.
- Verifying insurance details and accurately entering patient information into our systems.
- Handling phone inquiries and scheduling appointments with professionalism.
- Providing assistance to patients regarding their questions and concerns with empathy.
Working Monday through Friday, you will serve as the first point of contact for patients, embodying our commitment to exceptional customer service and operational excellence.
Qualifications
To thrive in this role, candidates should possess:
- A minimum of 6 months of experience in patient registration and insurance processes within a healthcare environment.
- Strong interpersonal skills with a focus on customer service and positive public interaction.
- Proficiency in relevant software applications to facilitate efficient data entry and insurance verification.
- Excellent multitasking abilities and attention to detail to manage various administrative tasks effectively.
We are seeking a dedicated professional eager to leverage their skills to deliver outstanding service and support to both patients and colleagues.
Benefits of Working with Us
At Minden Medical Center, we prioritize the well-being of our team members, both professionally and personally. Our application process is designed to be user-friendly, recognizing the value of your time.