Field Engineering Lead for Customized Solutions
5 days ago
Role Overview:
Altana is seeking an experienced Field Engineering Lead to design, build, and scale our technical professional services capability. This role will focus on delivering customized solutions for clients, working closely with sales and customer teams to define, scope, manage, and operate client customizations.
- Design the framework for delivering field engineering to clients, both enterprise and government.
- Work with sales and customer teams to define, scope, manage, and operate client customizations for specific customers.
- Build and scale the team to deliver these services across multiple engagements in both the enterprise and government sectors simultaneously.
- Provide feedback to product and engineering teams and work with them to shape the customization capability roadmap.
About You:
To succeed in this role, you will have extensive customer management skills, empathy for customers' challenges, and experience making actionable intelligence out of data and insights for customers. You should also have more than ten years of experience in a technical professional services role, preferably some combination of analytics, data visualization, and data architecture. At least five years of supervisory experience is required.
About Altana:
At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability. We're committed to engineering excellence, value personal and professional development, and impact the world through our work. As an equal opportunity employer, we welcome applications from diverse backgrounds and perspectives.
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