Consumer Lending Specialist

2 weeks ago

Greensburg, Pennsylvania, United States Mariner Finance Full time
About the Role

Mariner Finance is seeking a highly motivated and goal-oriented individual to join our team as a Consumer Lending Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships with clients, and meeting or exceeding sales targets.

Key Responsibilities
  • Provide exceptional customer service by proactively solving problems and presenting loan solutions based on customer needs.
  • Process credit loan applications, analyze credit and financial information, and make informed decisions.
  • Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
  • Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
  • Learns Federal, State, and Local Application Consumer laws to ensure compliant actions.
  • Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
Requirements
  • Minimum of one (1) year of experience in a customer service or sales position.
  • High school diploma or equivalent.
  • Reliable transportation required.
  • Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
  • Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.
  • Ability to complete essential duties/functions in a timely, accurate manner.
  • Demonstrated problem-solving skills and interpersonal skills in demanding situations.
  • Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
Preferred Qualifications
  • Cash Handling, selling and/or collecting experience.
  • Some college coursework.
  • Bilingual fluency in Spanish/English.
Benefits

Mariner Finance offers comprehensive benefits to eligible employees, including health insurance, vision insurance, dental insurance, company-paid basic life, long-term disability, and AD&D insurance, voluntary worksite benefits, 401(k) and company matching contributions, paid time off, 11 paid holidays, FMLA, employee assistance program, paid parental leave, referral incentives, education assistance program, complimentary FIMC membership plan, and access to industry-specific training programs.

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