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Front End Services Supervisor

1 week ago

Lynchburg, Virginia, United States Food Lion Full time
Job Summary

This position is responsible for providing exceptional customer service and supporting the Front End team in achieving sales and customer satisfaction goals.

Key Responsibilities
  • Provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards.
  • Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual.
  • Maintain knowledge of office procedures, including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar.
  • Ensure the work station and front end area of the store has a neat and clean presentation.
Physical Requirements
  • Ability to use computers and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.