Parking Attendant

3 days ago


Phoenix, Arizona, United States Ace Parking Full time

About Us:

Ace Parking is a leading parking management expert with over 72 years of experience. We prioritize earning every 'thank you' by treating clients, partners, guests, and team members with respect and courtesy.

Culture:

We have a strong culture influenced by shared vision, style, and values. Our core values are clear, caring, loyal, humble, and community-committed. These characteristics guide our decision-making and define how we treat customers, clients, suppliers, and team members.

Job Description:

The Pedestrian Emergency Distress (PEDS) role involves answering customer calls and dispatching help. As a PEDS representative, you will maintain high standards of customer service in every interaction, often being the only point of contact for customers. Your goal is to start and end each interaction positively, ensuring a stress-free parking experience for travelers.

Accountability:

  • Answer calls from onsite customers requiring immediate assistance
  • Dispatch CSR representatives to customers needing assistance
  • Respond to general questions about parking or making reservations
  • Guide customers through making reservations
  • Assist customers in finding parking lots
  • Answer calls from employees

Estimated Salary: $45,000 - $55,000 per year, based on location and experience.



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