Retail Store Team Member
15 hours ago
About Against All Odds
Our retail store is built on the principles of exceptional customer service, teamwork, and continuous improvement. We strive to create a positive and inclusive work environment that fosters growth and development.
The Job
We are looking for a skilled Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering outstanding customer service, maintaining store standards, and supporting the sales process.
Main Tasks
- Ensure each customer receives exceptional service by greeting, acknowledging, and assisting them throughout their shopping experience.
- Stay up-to-date on product information, promotions, and advertisements to provide informed recommendations and drive sales.
- Assist with floor moves, merchandising, display maintenance, and store housekeeping to maintain a visually appealing store environment.
- Process and replenish merchandise accurately and efficiently, and participate in receiving and monitoring floor stock to maintain optimal inventory levels.
- Comply with company policies, procedures, and practices, including signing, pricing, and loss prevention to minimize losses and protect assets.
- Complete all sales transactions accurately and efficiently, and maintain proper cash accountabilities at POS registers to ensure seamless sales processing.
- Perform other tasks as assigned from time to time by store management to support business objectives.
Necessary Skills
- Familiarity with retail computer systems, MS Word, and Excel to effectively manage store operations and communicate with colleagues.
- Strong communication skills, attention to detail, and ability to multitask to effectively interact with customers and colleagues.
- Willingness to work flexible hours, including evenings, weekends, and holidays to meet business demands.
Physical Requirements
- Ability to lift, move, and handle up to 60 pounds frequently to stock merchandise.
- Ability to stand, walk, bend, reach, lift, and climb for extended periods to perform job duties.
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