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Patient Intake Coordinator Specialist

1 month ago

Ponte Vedra, United States Serenity Healthcare Full time
Job Overview

Serenity Healthcare is seeking a compassionate and skilled Patient Intake Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in supporting patients struggling with mood disorders, including depression and anxiety.

As a Patient Intake Coordinator, you will be responsible for providing exceptional patient care, educating patients on treatment options, and communicating with healthcare providers to ensure seamless care. Your strong documentation skills and ability to conduct assessments in a conversational manner will be essential in maximizing patient care and healing.

Responsibilities
  • Provide empathetic and personalized patient care
  • Gather and verify patient information to ensure accurate care
  • Communicate effectively with healthcare providers to coordinate patient care
  • Educate patients on treatment options and support their healing journey
Requirements
  • 2+ years of experience in a customer service role
  • High School Diploma or GED
  • Excellent verbal and written communication skills
  • Previous experience working with computer-based information systems
  • Ability to multitask and maintain resilience in challenging situations
About Serenity Healthcare

Serenity Healthcare is a leader in healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our team is dedicated to helping patients take back their lives with a revolutionary approach to healthcare.