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Elevator Technician

2 months ago

San Antonio, Texas, United States Kings III of America Full time
About the Role

We are seeking an experienced Elevator Technician to join our team at Kings III of America. As a key member of our operations team, you will be responsible for installing and servicing emergency phone equipment for our customers in the area market.

Key Responsibilities
  • Install and/or service emergency phone equipment for customers in the area market
  • Work independently in the field, completing daily assigned routes and maintaining inventory and tools on your truck
  • Communicate regularly with customers, field supervisors, installation coordinators, sales team members, and other stakeholders to gauge the scope of work and provide full service on the first visit to the customer
  • Be adaptable to work within the demands of changes in routes and work plans as needed
  • Provide quality customer service, problem-solving, troubleshooting, and accurate and complete work
Requirements
  • Two years of experience installing and/or repairing elevator telephone and emergency telephone equipment
  • High School diploma or GED
  • Current and valid Elevator Mechanic License
  • Excellent customer service skills
  • Excellent communication skills and the ability to relate to customers, supervisors, teammates, and installation coordinators, and other teams
  • Ability to work independently
  • Ability to schedule work and coordinate with customers
  • Ability to manage installation projects and complete in a timely manner
  • Technical fluency to work on a laptop or tablet and process electronic work orders
  • Ability to track and maintain tools and inventory counts on truck
  • High attention to detail and quality
  • Professional appearance
  • Ability to travel throughout the area, different sites, cities, or states as needed
  • Overnight travel as needed
  • Ability to pass a pre-employment background check, motor vehicle record check, and drug screen
Physical Demands
  • Kneeling several times a day - up to 10 minutes at a time
  • Squatting repeatedly for up to 10 minutes at a time
  • Walking - an average of 2 miles a day
  • Able to lift and carry up to 50 lbs.
  • Reaching and working over your head for 3 to 5 minutes at a time
  • Able to carry, climb, and perform work on a 6-foot ladder
  • Able to work outside in heat, or cold, or inclement weather for periods of time throughout the day
Company Benefits
  • Medical, dental, vision, life, disability insurance plans offered
  • 401k plan with company match
  • Employer-paid telemedicine benefits
  • Eight scheduled paid holidays, plus one paid floating holiday each year
  • 15 days of paid time off accrued in the first year
About Our Company

Kings III of America provides critical communication services to help people in distress. We answer the call when seconds count. We know because we've been making them count when it matters most for over 30 years.

Our best-in-class emergency dispatch service helps our customers reduce risk, mitigate liability, and lower their cost, all while simultaneously allowing them to provide better care to their team members, tenants, and guests.

Our primary client base includes commercial and multi-family real estate owners and property managers, and the most common areas we provide emergency dispatch services are in elevators and at poolside.

Our customer retention rate is amazingly high at nearly 98%. Most important to our team and our customers alike is that we stand behind what we sell and service. If there is a problem, we fix it, period.

We care who we bring on board, and nothing matters more than keeping our company culture intact and thriving.

What we do here really matters - not just for our customers and our callers, but for our team members as well.

HOW we do it matters even more.

Kings III Core Values
  • Honesty & Integrity
  • Service to the customer above all else
  • Do what is right
  • Good enough is not good enough; pursue excellence
  • Encourage individual initiative and growth

Kings III of America is an Equal Opportunity Employer and committed to maintaining a drug-free workplace.

We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.