Shift Supervisor

1 month ago


Downey, California, United States 7 Leaves Cafe Full time
Job Summary

7 Leaves Cafe is seeking a highly skilled Shift Supervisor to join our team. As a Shift Supervisor, you will play a critical role in ensuring the smooth operation of our cafe during scheduled shifts. You will be responsible for delegating tasks, working with our team members, and maintaining the 7 Leaves standard of operations and customer experience.

Key Responsibilities:
  • Execute store operations during scheduled shifts to meet 7 Leaves standards of operation
  • Provide quality beverages and memorable experiences to all customers
  • Resolve customer complaints or related conflicts that occur during assigned shift
  • Ensure all operations comply with food and beverage safety regulations
  • Execute cash management processes according to company procedures and efficiently manage, organize, and maintain store inventory
  • Maintain a calm and patient demeanor during periods of unusual events or high volume to set an example for the team and keep store operations running smoothly
  • Communicate effectively and regularly with the Store Manager and management team to ensure all members of management are in sync and on the same page
  • Evaluate customers' needs and the customer's perception to anticipate and meet their needs
  • Assist the Store Manager in the training and development of Team Members by creating a positive team and learning environment
  • Ensure Team Members are delivering the 7 Leaves customer service experience and following all safety and COVID procedures
  • Perform all work-related tasks as assigned by the Store Manager
Requirements:
  • Effectively lead and delegate a team during scheduled shifts
  • Excellent interpersonal and communication skills
  • Proactive and independent with the ability to take initiative
  • Strong organizational skills, with the ability to prioritize multiple conflicting assignments
  • Great judgment and confidentiality
  • Positive team attitude
  • Ability to work as part of a team and build relationships
  • Has integrity and is trustworthy
Physical Requirements:
  • Prolonged periods of being on your feet
  • Must be able to regularly lift at least 45 lbs.
Compensation and Benefits:
  • Competitive hourly rate starts at $18.50
  • Accrued PTO
  • Generous product discounts
  • Comprehensive insurance contribution up to 70%
  • Open communication and a collaborative environment
  • Work-life balance
  • A stress-free environment
  • Vision and Dental Insurance

7 Leaves Cafe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, marital status, physical or mental disability, medical condition, genetic information, pregnancy or perceived pregnancy, gender, gender identity, gender expression, sexual orientation, protected military or veteran status or any other characteristic or condition protected by Federal, state or local law.



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