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Mixologist

2 months ago

Thousand Oaks, California, United States Crawford's Social Full time
Position Overview

The ideal candidate embodies a guest-centric approach, demonstrating a strong dedication to service excellence and outstanding communication skills. We seek individuals who are open to guidance, proactive in problem-solving, and foster a hospitality-focused atmosphere.


REPORTS TO: Beverage Director, Management Team

ESSENTIAL KNOWLEDGE:
During the training phase, you will be expected to acquire the following skills:
  • Comprehensively understand and execute all tasks assigned by the management team.
  • Exhibit good manners, tact, and sound judgment when interacting with guests.
  • Become proficient in operating POS systems, telephones, and job-specific technology.
  • Gain familiarity with menu offerings and service techniques.
  • Develop an extensive understanding of the beverage offerings.
EMPLOYEE BENEFITS:
  • Competitive Compensation
  • Healthcare Plan Sponsored by the Company
  • Opportunities for Professional Growth and Development
  • Discounts on Dining for Employees
  • Complimentary Meals for Staff
  • Referral Bonus Program
  • Discounts on Gym Memberships
  • Annual Team Events
KEY RESPONSIBILITIES:
  • Promptly serve beverages to guests, greet them warmly, and process payments accurately.
  • Take and manage new orders efficiently.
  • Assist in delivering drinks, clearing, cleaning, and resetting tables alongside support staff when possible.
  • Maintain cleanliness and organization within your designated area.
  • Perform side duties such as restocking juices, syrups, garnishes, and resetting your section.
  • Uphold high standards of service and courtesy.
  • Address guest complaints promptly and courteously.
  • Understand and adhere to the proper service sequence.
  • Consistently work in a clean, organized, and efficient manner.
  • Demonstrate the ability to take direction and collaborate effectively within a team.
  • Commit to punctuality for all scheduled shifts.
  • Maintain a positive and energetic demeanor.
  • Follow all company policies, health regulations, and safety protocols.
  • Complete tasks as assigned by the management team.
  • Ability to lift up to 30 lbs.
  • Capable of standing for the duration of an 8-hour shift.
DRESS CODE:
Employees are expected to present themselves in a neat, clean, and professionally groomed manner, including wearing a clean uniform for each shift, maintaining well-groomed nails, and practicing good personal hygiene. Detailed uniform requirements will be provided upon hiring.

Crawford's Social is proud to be an equal opportunity employer. We embrace and celebrate the diversity of our team, as it enhances the experience at our establishment and enriches the community we serve.