Night Shift Hospitality Specialist

3 weeks ago


Southbridge, Massachusetts, United States Shaner Hotel Group Full time
About the Team

Shaner Hotels has an amazing opportunity at our Wellsworth Hotel, a 203-room modern structure with historic attributes. Located in the charming New England town of Southbridge, Massachusetts, the Wellsworth Hotel is within an hour's drive of both Boston and Hartford.

This elegantly restored, historic hotel combines the beauty and hospitality of a modern hotel with historical touches yet the technological convenience of an IACC-accredited conference center. It has a full-service lounge, restaurant, indoor pool, and extensive fitness center including racquetball and basketball courts.

Job Description

The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations. They will balance the revenue and expense transactions that occurred during the day and perform all the functions of the front desk staff during the audit shift.

Qualifications
  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

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