Retail Department Coordinator
2 weeks ago
We are seeking a highly motivated and customer-focused Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.
Key Responsibilities- Lead by example, demonstrating outstanding customer service and promoting a positive internal and external customer experience
- Oversee a team of Associates, providing training and coaching on front-end principles, personalizing the customer experience, and promoting loyalty programs
- Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates
- Address customer concerns and issues promptly, ensuring a positive customer experience
- Ensure Associates execute tasks and activities according to store plan, prioritizing as needed
- Communicate accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates
- Provide and accept recognition and constructive feedback, partnering with management on Associate training needs to increase effectiveness
- Ensure adherence to all labor laws, policies, and procedures, promoting credit and loyalty programs, and supporting and participating in store shrink reduction goals and programs
- Promote safety awareness and maintain a safe environment
- Available to work a flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.
This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
At TJ Maxx, we value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.
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