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Fortune 100 Finance Corporation Customer Support Representative

1 week ago


Alpharetta, United States Randstad North America, Inc. Full time

About the Company: Our client is a leading Fortune 100 finance corporation that values innovation, diversity, and inclusion. We strive to create a workplace culture that fosters collaboration, creativity, and continuous learning.

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Job Title: Customer Service Call Center Expert

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Salary: $50,000 - $60,000 per year, based on experience

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Job Description: As a customer service representative, you will be responsible for answering inbound calls, responding to customer inquiries, and resolving issues in a timely manner. You will also be required to upsell and cross-sell products and services to customers.

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Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Meet sales targets and contribute to revenue growth
  • Work collaboratively as part of a team to achieve business objectives
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Requirements: To be successful in this role, you must possess excellent communication and interpersonal skills, a strong work ethic, and the ability to work in a fast-paced environment. A bachelor's degree is preferred, and relevant experience in a customer-facing role is highly desirable.