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Retail Store Manager Assistant

2 months ago


Kokomo Indiana, United States Daily Thread Full time
Job Description

**About the Role**

The Assistant Store Manager plays a pivotal role in driving sales and fostering a delightful customer experience within our retail stores. This individual will contribute to the formulation of a robust store strategy, aligning the team with our corporate values and mission.

Key Responsibilities:

  • Exceed personal and store sales goals, setting a benchmark for the team and facilitating the development of sales skills among team members.
  • Devise and implement sales strategies to optimize revenue, ensuring an outstanding customer experience and upholding key performance indicators.
  • Capture and manage client information comprehensively, including phone numbers, email addresses, and physical addresses.
  • Demonstrate adept problem-solving skills by quickly identifying customer needs and addressing objections, if raised.
  • Showcase a thorough understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
  • Ensure the store maintains high standards of housekeeping and visual merchandising.
  • Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
  • Enforce the store's inventory security measures by adhering to the company's loss prevention program.
  • Adhere to all operational policies and procedures outlined by the store.
  • Assist the Store Manager in coaching and mentoring employees to enhance their individual and team performance.
  • Collaborate with the Store Manager in the recruitment and interviewing process for new employees, ensuring a seamless onboarding experience.

Requirements:

  • Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
  • A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
  • Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
  • Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
  • Proficient with technology, including the ability to operate retail POS systems, Microsoft Word, Excel, email, etc.
  • Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor and comfortable using ladders or stairs.
  • Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.

Benefits:

  • Sick Day allowance for unforeseen health needs.
  • Attractive Discounts on products.
  • Employee Wellness programs to promote a healthy work-life balance.
  • Monthly Bonus incentives to recognize and reward outstanding performance.