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IT Support Specialist
2 months ago
SNI Companies dba SNI Technology is seeking a skilled Desktop Support Analyst to join our dedicated IT infrastructure team. This role involves addressing and resolving support tickets related to personal computers, network switches, printers, and copiers. The successful candidate will be responsible for prioritizing issues, managing repairs, tracking inventory, and deploying new systems.
Key Responsibilities:
* Provide administration and maintenance for computer devices.
* Manage the deployment of computers and oversee hardware refresh initiatives.
* Deliver end-user support, track software licenses, and perform upgrades/configurations for PC maintenance.
* Possess an A+ certification.
* Demonstrate experience with Windows 7 and Windows 10 operating systems.
* Have a working knowledge of Active Directory.
Compensation and Benefits:
The starting compensation for this position is $28 per hour. The benefits package includes:
- Medical, Dental, and Vision coverage
- Disability Insurance
- Supplemental Life Insurance
- Health Savings Account (HSA)
- Fixed Indemnity Plans
- Voluntary Benefits