Housekeeping Associate
4 weeks ago
The Wayfarer DTLA is a dynamic hotel situated in downtown Los Angeles, offering a unique experience for guests. We are seeking a skilled Room Attendant to join our team.
The ideal candidate will be responsible for maintaining the cleanliness and organization of guest rooms, hallways, and other assigned areas. This includes making beds, dusting, vacuuming, cleaning bathrooms, and adhering to company standards.
As a Room Attendant, you will be expected to provide exceptional customer service, communicate effectively with guests and colleagues, and maintain a friendly and courteous demeanor at all times.
Essential Functions and Responsibilities:
- Utilize proper protective equipment (PPE) as required and in accordance with property-specific guidelines.
- Maintain a friendly, cheerful, and courteous demeanor at all times, while providing personalized service to hotel guests.
- Communicate effectively with guests and fellow team members.
- Clean guest rooms to company standards, including making beds, dusting, vacuuming, cleaning bathrooms, and wiping down walls.
- Follow company policy for room amenities.
- Turn in all items left in guest rooms to management immediately.
- Maintain complete security of master room key. Return the key at the end of shift.
- Never leave the property with the key.
- Report any maintenance items that need immediate attention.
- Assist with laundry as needed.
- Report any missing/found articles or damage to the Executive Housekeeper.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
- Perform other duties as assigned, requested, or deemed necessary by management.
Benefits:
- 401k, vacation, and sick leave are offered with this position.
- A team member travel program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.
- Quarterly team building and giving back to the communities in which we work through regular volunteering and select charity promotions throughout the year.
Salary Range:
$ /hour
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