Platform Engineer

3 weeks ago

Lynchburg, Virginia, United States Pacific Life Full time
Job Description:

Pacific Life is seeking a talented Appian Platform Engineer to join our team. This role can be on-site, hybrid, or remote.

As a Platform Engineer within the Pacific Life Technology team, this person will provide critical support for the Enterprise Appian Platform within Pacific Life.

This person will use their technical experience and depth with the Appian Platform to apply industry standards, protocols, technologies, best practices, and commonly used enterprise systems.


Key Responsibilities:
Provide technical assistance and architecture guidance for Value Stream, Platform and Vendor Teams, acting as an internal system expert.

Monitor Appian Platform Health Checks, handle network needs for set up and monitoring, and be the point person when Appian goes down.

Be the escalation point of contact for technical concerns or potential technical roadblocks.

Partner with IT and functional areas to develop simple, effective, and innovative solutions to simplify the workflow processes.

Create and review programming documentation and recommend changes in development, maintenance, and application standards.

Architecture design, review, and management of technical risks and trade-offs for Appian Applications

Perform process development and testing/debugging, using best practices to ensure minimal maintenance.

Assist with non-Appian related issues, such as Network or VPN issues, etc.

Develop new applications and application enhancements in Appian.

Meet with Appian regularly to discuss platform issues and platform updates/upgrades.

Requirements:
Bachelor's degree in computer science, software development, information technology, or related field

5+ years' experience designing and maintaining Appian BPM Applications

Software development experience (.NET, Java, Visual Basic, C#, etc.)

Familiarity with HTML/CSS, JavaScript, and UI/UX design.

Knowledge of web application architecture/design fundamentals

Experience with Appian Admin console, administration of application servers would be helpful

Familiarity with Appian Integrations, Appian Plug-Ins

Familiarity with MS-SQL or equivalent

Experience working in an Agile team environment

Excellent analytical, problem-solving, and decision-making skills

Preferred Qualifications:
Appian Level 1, 2, and/or 3 Certification

Advanced knowledge and experience in Appian, BPM, or other Workflow Development experience

Knowledge of Appian development, UI design, defining custom data types, process design

Detail-oriented with excellent organizational, communication, and interpersonal skills

Experience working with Azure DevOps, pipelines, and AWS

Benefits:

Pacific Life offers a competitive benefits package, including medical, dental, vision, and wellbeing reimbursement account, paid time off, holiday schedules, financial planning time off, paid parental leave, and an adoption assistance program.

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