Security Officer

7 days ago


Neenah, Wisconsin, United States ThedaCare Full time
About the Role:

The Security Officer at ThedaCare plays a vital role in maintaining the safety and security of our campuses. As a key member of our team, you will be responsible for patrolling areas on foot or by vehicle, enforcing ThedaCare and government rules and regulations, and responding to emergencies and emergency codes. You will also serve as a liaison for the safety department and facilities operations after hours, troubleshooting calls for facilities management and coordinating after-hours calls with the boiler operator on duty at ThedaCare campuses, where applicable. Additionally, you will work with patient care to create safety plans for team members and patients.

Key Responsibilities:

• Follow state laws related to "holds" and law enforcement practices for "forced continuum."
• Develop and support relationships with law enforcement and emergency services to create an environment of trust and professional respect.
• Investigate security-related incidents timely and accurately, documenting findings on an incident report form using current technology.
• Demonstrate competence when responding to agitation/violent behavior of an individual requiring verbal de-escalation and/or physical restraint.
• Open and coordinate processes with incident command during any disaster or incident that has escalated.
• Assist emergency room with hazardous decontamination systems.
• Collaborate with multiple disciplines to effectively and efficiently work with others to provide assistance to patients, families, team members, or the general public to achieve desired resolution to problems.

Requirements:

• High school diploma or GED
• Three years of security experience preferred
• Eligibility to obtain a Wisconsin Concealed Carry License
• American Heart Association Basic Life Support (BLS) certification, which can be obtained during security officer training.

Work Environment:

The Security Officer will work in a fast-paced environment with frequent sitting and movement throughout the facility. The position may involve occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The Security Officer may also be exposed to communicable diseases, hazardous materials, and pharmacological agents. The position requires the ability to move freely and lift up to a maximum of 50 pounds without assistance.

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