Customer Support Operations Manager
6 days ago
Randstad is seeking a skilled Complex Issue Responder to handle escalated customer issues and collaborate with clients to improve operational efficiency and customer satisfaction.
The ideal candidate will have 4+ years of experience in customer service, financial services, or quality assurance, with excellent communication and problem-solving skills.
Key Responsibilities:- Handle escalated customer issues and provide feedback on process improvements
- Collaborate with clients to identify solutions and implement changes
- Communicate effectively with internal teams to ensure seamless support
- 4+ years of experience in customer service, financial services, or quality assurance
- Excellent communication and problem-solving skills
- Competitive salary: $28-$29 per hour
- Comprehensive benefits package, including health insurance and 401K contribution
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