Mailroom Clerk

We are seeking a highly organized and detail-oriented Mailroom Clerk to join our team at Compass Group, North America. As a Mailroom Clerk, you will be responsible for accurately and promptly processing all mail and distribution services items with the highest level of customer service.

• Receive, sort, deliver, pick up, and process courier items, interoffice mail, magazines, and all classes of United States Postal Services (USPS) mail.
• Verify and keep records on incoming and outgoing shipments and prepare items for shipment.
• Track courier and accountable items (FedEx, UPS, Certified Mail, etc.).
• Properly package, mark, label, and process all non-hazardous and hazardous materials using courier-specific software (FedEx, UPS, DHL, etc.).
• Research and route unidentified and generic mail.
• Coordinate, stage, and transport bulk mail items.
• Receive, log, deliver, and track messenger items.
• Follow all processes established in the client standard operating procedures (SOPs).
• Monitor packages for hazardous and suspicious materials.
• Follow established customer inquiry processes and respond to customer needs and requests.
• Maintain accurate records of customer inquiries and fulfillment of requests.
• Perform other duties as assigned.

• High School diploma or equivalent.
• Relevant prior customer service experience.
• Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
• Preferred working knowledge of domestic and international shipping of dangerous and non-dangerous goods, including country-specific guidelines.
• Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx, etc.).

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.