Table Games Entertainment Professional

1 week ago

Black Hawk, Colorado, United States Ameristar Full time

Ameristar Casino Resort Spa Offers Exciting Opportunities

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Were always looking for talented individuals who believe in creating unforgettable experiences. At Ameristar Casino Resort Spa, youll be part of an exciting industry where days and nights are fast-paced. Youll work with a diverse group of colleagues driven by their enthusiasm for helping people have more fun. Our company cares about your career growth and will provide the support you need to expand your possibilities.

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Our team members enjoy:

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  • Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members">
  • $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) for Team Members who refer new applicants">
  • Discounted Casino bus tickets">
  • Discounted RTD EcoPass for Team Members and up to 2 other family members">
  • Hot meal served by the Leadership Team once a month">
  • 20% discount for Starbucks, Ara Spa, and all food outlets">
  • 100% Colorado Gaming License reimbursement after 90 days of employment">
  • Hotel discounts available at all 43 PENN properties, plus discounts on goods and services">
  • Education reimbursement program and Annual Scholarship Program">
  • Career development opportunities">
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The position involves:

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Acknowledge, greet, and converse in English with all guests; help and information to anyone showing an interest in gaming.">Provide fast, flawless, personalized service to players.">Consistently build and maintain rapport with guests.">Knowledge of all aspects of the games dealt.">Comply with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.">Conduct assigned game according to the procedure.">Ensure appropriate game protection.">Ensure appropriate game pace for all players.">Ensure payouts are made quickly and accurately.">Fills and credits tables by verification of cheques.">Opens and closes tables according to established guidelines and procedures.">Maintain strict confidentiality in all company matters.">">

Supervisory Duties - Starting Pay Rate $28.00 per hour

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  • Ensure enforcement of game procedures and policies as outlined in the company and departmental manuals, and in accordance with Internal Controls, monitors for compliance.">
  • Tracks guest play and relays all pertinent information to the immediate supervisor.">
  • Settle minor disputes and guest concerns in a professional and timely manner, escalates to immediate supervisor when necessary.">
  • Inform immediate supervisor and Surveillance team of unnatural or irregular play.">
  • Report significant cash and cheque transactions.">
  • Ensure compliance with Title 31 requirements and processes.">
  • Responsible for the accountability of the chips, cards, dice, and all other gaming equipment.">
  • Verify table inventories and effectively manage table limits.">
  • Responsible for the overall integrity of daily pit section operations on assigned shift.">
  • Maintain knowledge of the status of all assigned games relative to win/loss ratios, as well as significant players and action.">
  • Enthusiastically support, actively promote, and demonstrate superior customer service in accordance with departmental and company standards and programs.">
  • Ensure customer service standards are followed by all team members and addresses issues as they arise.">
  • Promote a positive environment for all guests and team members to promote the return visit of guests and achieve job satisfaction for all team members.">
  • Ensure team members have the tools needed to do their jobs to maximize efficiency.">
  • Maintain strict confidentiality in all departmental and company matters.">
  • Provide visible leadership in gaming operation areas.">
  • Ability to observe and identify suspected advantage players, as well as to observe and direct actions of subordinates.">
  • Complete knowledge of all games on the casino floor, including rules and advantage play methods.">
  • Strong understanding of theoretical win.">
  • Strong understanding of at least one count system and basic strategy.">
  • Must be proficient in computer knowledge to include keyboarding skills, all Microsoft Office applications, email usage, and database, spreadsheets, and word processing software.">
  • Ability to write reports, business correspondence, and procedure manuals.">
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.">
  • Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.">
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.">
  • Knowledge of all office machines and tools.">
  • Must have the ability to interact with guests, team members, and colleagues and resolve problems and conflicts diplomatically and tactfully.">
  • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.">
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We are Looking for Talented Individuals Who Possess:

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  • High School Diploma or equivalent">
  • MUST HAVE Completion of Dealers School or six (6) months of experience as a dealer.">
  • Must have Blackjack, Roulette, Mississippi Stud, UTH, Three Card Poker, Pai Gow, and Baccarat. Craps is optional.">
  • Strong inter-personal, customer service, and communication skills.">
  • Knowledgeable of applicable state gaming laws and regulations.">
  • Ability to sustain a high level of confidentiality and professionalism.">
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.">
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.">
  • Highly organized and detail oriented.">
  • Able to add, subtract, multiply, and divide accurately to figure payoffs.">
  • Ability to work any shift or hours, including nights, weekends, holidays, and overtime.">
  • MUST be able to obtain/maintain Colorado Support Gaming license.">
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About Ameristar Casino Resort Spa

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Weve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

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Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

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We're changing entertainment. Follow us.

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Equal Opportunity Employer

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Starting Salary: $11.40 per hour plus tips

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