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Customer Service Representative

2 months ago

Quincy, Massachusetts, United States Boston Scientific Full time
About the Role

We are seeking a highly skilled and detail-oriented Customer Care Representative to join our team at Boston Scientific. As a Customer Care Representative, you will be responsible for processing and responding to customer orders and inquiries in a timely and accurate manner.

Key Responsibilities
  • Process and confirm customer medical device orders for all Boston Scientific Divisions received from customers via fax or telephone.
  • Track shipments for customers and provide delivery information as needed.
  • Handle emergency situations for customers and provide solutions to customer requests.
  • Call within the corporation to obtain answers and solutions to customer requests.
  • Perform other duties as required.
Requirements
  • 1 Year with Associate in Arts degree/diploma, or an equivalent combination of education/work experience.
What We Offer

Boston Scientific is committed to advancing science for life and improving patient health. We offer a dynamic and inclusive work environment, competitive compensation and benefits, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. Please note that certain US based positions require acceptable proof of COVID-19 vaccination status.