Front End Pharmacy Technician

23 hours ago


Deerfield Beach, Florida, United States Walgreens Full time
Job Title: Front End Pharmacy Technician

Walgreens is seeking a highly skilled and experienced Front End Pharmacy Technician to join our team. As a Front End Pharmacy Technician, you will be responsible for providing exceptional customer service and supporting the pharmacy team in a fast-paced retail environment.

Key Responsibilities:
  • Enter new prescriptions for patients and process exceptions
  • Make contact with physician offices and patients as needed
  • Assist in Back End efforts such as picking, packing, and manifesting based on business needs
  • Provide pharmacist call back and/or patient quality assurance support
  • Enter patient demographics and prescription into the data processing system
  • Work with new patient/new referral imaging folder
  • Load insurance plan and coordination of benefits into the data processing system for new patient/new referrals
  • Participate in the review/audit of test claims for new patient/new referral
  • Handle processing of reorders and emails distribution as needed
  • Responsible for image indexing, AE report filing
  • Provide primary support and expertise for specialized programs such as ETT or Pharma
  • Perform job responsibilities listed for programs that require special handling or provide support for specific disease states
Requirements:
  • High school diploma from an accredited school or equivalent GED
  • Active pharmacy technician license or certification as required by state Board of Pharmacy
  • 1 year of work experience in healthcare, specialty pharmacy, PBM and/or call center settings
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
  • Basic knowledge of and skills using MS Windows, MS Office Suite and/or similar operating/software programs
Preferred Qualifications:
  • Good verbal and written communication and interpersonal skills with the ability to communicate in a diplomatic and confidential manner

Walgreens offers a competitive hourly rate between $16.50 to $22.00, depending on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date. To review benefits, please visit https://jobs.walgreens.com/benefits (copy and paste the URL into your browser if you are unable to click on the link).

An Equal Opportunity Employer, including disability/veterans.


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