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Optometric Assistant

2 months ago

Joplin, Missouri, United States Sam's Club Full time

Job Summary:

As an Optometric Assistant at Sam's Club, you will play a vital role in providing exceptional member service by acknowledging and understanding their needs, assisting with purchasing decisions, and promoting the company's products and services.

Key Responsibilities:

  • Schedule and confirm appointments, ensuring seamless member experiences.
  • Process member visits, following company policies, procedures, and applicable laws, while maintaining accurate records and requesting, reviewing, and processing insurance claims.
  • Collect payments for doctor services and perform and record results of optometric pre-tests.
  • Identify and resolve member issues and concerns in a timely and professional manner.

Requirements:

  • Minimum qualifications include a high school diploma or equivalent, with a focus on customer service and communication skills.
  • Preferred qualifications include experience in a healthcare or retail environment, with a strong understanding of customer needs and preferences.

Work Environment:

This role is based in a fast-paced retail environment, with a focus on providing exceptional member service and promoting the company's products and services.