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Customer Service Team Lead

2 months ago


Glenmont, New York, United States The Golub Corporation - Price Chopper Supermarkets Full time

Job Summary:

We are seeking a highly skilled and experienced Night Supervisor to join our Front End team at The Golub Corporation - Price Chopper Supermarkets. As a Night Supervisor, you will be responsible for overseeing the entire Front End operation of the store, ensuring that our customers receive fast, friendly, and efficient service.

Key Responsibilities:

  • Oversee the Front End operation, including customer checkout, scanning, and service
  • Ensure that all Front End associates provide excellent customer service
  • Monitor and maintain a clean and organized store environment
  • Manage and resolve customer complaints in a professional and courteous manner
  • Collaborate with other departments to ensure seamless store operations

Requirements:

  • 2+ years of experience in a retail or customer service role
  • Proven track record of providing excellent customer service
  • Strong leadership and communication skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment