Asociado de Tienda

3 days ago

Hartland MI USA, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused Asociado de Tienda to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, ensuring high levels of satisfaction and loyalty
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
  • Build trust relationships with wholesale and retail customers, understanding their needs and preferences
  • Process sales transactions accurately and consistently, following company policies and procedures
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas, ensuring accuracy and efficiency
  • Pull products from the sales floor or warehouse, as needed
  • Tint and mix products to customer specifications, ensuring quality and consistency
  • Stock shelves and set up displays, maintaining a visually appealing store environment
  • Clean store equipment, ensuring a safe and healthy work environment
  • Load and unload delivery trucks, as needed
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas, ensuring a positive customer experience
  • Remain knowledgeable on products offered, discussing available options and features
  • Comply with inventory control procedures, ensuring accurate and efficient stock management
  • Suggest ways to improve sales, driving business growth and success
Requirements
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

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